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In its statement, Verizon attributed the problems to multiple, unspecified issues: "Each incident has been different from a technical standpoint.

Our engineers have successfully diagnosed those past triggering events, and they have not re-occurred.

Religious figures were an even bigger source of inspiration.

Verizon and other telecoms lose no time texting, calling and emailing when customers fail to pay 100 percent of their bill.Last year’s big draws included common actress names such as Sofia (#16) and Angelina (#28), popular singer names like Usher (#155) and Mariah (#99), and athlete names namely Eli (#49) and Carmelo (#168).Suri (#136) and Jayden (#1) – names chosen by celebrity parents Katie Holmes and Will Smith – were also popular."I think this is terrible," said Ria of Glendale, Ariz."I will be looking for a different cell phone company that does not charge to make a payment over the phone."A Consumer survey of comments made on Twitter, Facebook and other social media wasn't much better. Verizon kept a stiff upper lip and managed to mouth platitudinous assurances that it had had its customers' best interests at heart at all times."The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions," a spokesman said.

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